Frequently Asked Questions
Read direct answers regarding order status, delivery schedules, build coverage, and returns.
What desk thicknesses are compatible with your desk clamps?
Our solid steel desk clamps adjust smoothly to fit desktop surfaces between 15 mm and 75 mm thick, including standard solid wood and laminate office tops.
When are orders handed over to couriers?
Orders placed before 16:00 on business days are prepared for dispatch the same afternoon, sent via tracked courier straight from our warehouse.
What is your return process if an item does not suit my desk?
We accept returns within 30 days of delivery. The item must be completely unused, free of scratches, and packed in its original retail packaging with all included hardware.
How do you accept payment?
We accept payments exclusively through direct bank transfer and cash on delivery upon receipt of your parcel.
Still have questions?
Our desk support team answers within one business day.