How it works
From checkout at KotoDesk to arrival at your door: four clear actions without surprises.
1
Choose
Each product listing details materials, dimensions, and daily workspace utility. Check the specs, read verified feedback, and order.
2
Order
Select cash on delivery or bank transfer at checkout. An email receipt with your order number arrives immediately.
3
Dispatch
Orders submitted before our daily cutoff dispatch that same working day, boxed securely and transferred to an insured courier with full tracking.
4
Use and return
Set up your workspace according to the guide. If you change your mind, return the gear within 30 days per the terms on our Returns page.
Our manufacturing and service standards
- SOLID HARDWOOD AND MILLED METALBuilt from kiln-dried solid American walnut and CNC-machined 6063 aluminium rather than hollow plastic or veneered particle board.
- MECHANICAL STABILITY AT LOADHeavy counterbalanced bases and gas-spring joints calibrated to hold heavy monitors firmly without sagging or desk wobble.
- BENCH INSPECTION FOR EVERY PIECEWe test mechanical tension, joint rotation, and surface finishes individually before packing each order.
- DIRECT DOORSTEP FULFILLMENTShipped in reinforced custom pulp packaging with direct courier tracking to protect solid metal edges in transit.
Common questions
What desk thicknesses are compatible with your desk clamps?Our solid steel desk clamps adjust smoothly to fit desktop surfaces between 15 mm and 75 mm thick, including standard solid wood and laminate office tops.
When are orders handed over to couriers?Orders placed before 16:00 on business days are prepared for dispatch the same afternoon, sent via tracked courier straight from our warehouse.
What is your return process if an item does not suit my desk?We accept returns within 30 days of delivery. The item must be completely unused, free of scratches, and packed in its original retail packaging with all included hardware.