Our 30-day guarantee
Test any workspace gear from KotoDesk. If it fails to meet your standard, return it within 30 days for a full item refund.
The promise
Send back any product within 30 days of receipt for any reason. We process your refund to the original payment route within 3 business days of delivery.
1
30-day returns
Valid for any reason, even if you simply decided against it.
2
Insured delivery
Lost or transit-damaged items are replaced or fully refunded at our expense.
3
Secure payment
Cash on delivery or direct bank transfer: no online card prepayment, zero card details stored.
4
Real support
A dedicated team member replies via [email protected] within one business day.
How to claim
- Send a message to [email protected] stating your order number.
- We provide a return authorization code and our workshop address within one business day.
- Ship the product back; we confirm your refund as soon as the package reaches us.
Find complete details on the Returns policy and Delivery terms pages.